While tact is mainly a skill it is also an attitude.
While empathy is mainly an attitude it is also a skill.
Fortunately, both can be learned.
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Author: Bob Burg
https://www.burg.com Bob speaks for corporations and organizations internationally, including fortune 500 companies, franchises, and numerous direct sales organizations. He is coauthor of the International Bestseller, The Go-Giver, as well as Go-Givers Sell More, The Go-Giver Leader, The Go-Giver Influencer, and author of the sales classic, Endless Referrals and Adversaries into Allies. The Go-Giver has sold well over one million copies and been published in more than 30 languages. Join Bob in The Go-Giver Success Alliance Online Mentorship Community by visiting GoGiverSuccessAlliance.com.
No need for more words when you capture all of the right ones! TY for another good post!
Bravo on brevity, Bob! Powerful!
Great! So, which should we start with? I think the right attitude or mindset is a great place to start, as it helps you when learning the skills. Like Lao Tzu said, “If you correct your mind, the rest of your life falls into place.”
Andrea: That’s very kind. Thank you!
Teresa: Thank you. Much appreciated! (I’m still being brief) 😉
Carl: Thank you. Yes, I certainly agree with Lao Tzu. I think what’s cool in this case is that it isn’t so much an “or” as it is an “and.” I’d work on both the right attitude/mindset AND the skills.” I have a feeling you are already very proficient at both!
Thanks Bob, you’re too kind! We’re fortunate to have people like you to learn from.
Always learning and listening… unless you ask my wife, of course 🙂
Have a good one!
Thank you Carl!