If you’ve ever attended one of my live presentations or read any of my books (well, just about any of them), you know how much I value handwritten, personalized notes; especially after meeting someone for the first time, doing business with them, receiving a referral, etc.
That’s not to say emails aren’t great; I certainly send a lot of them. However, there’s a time and place for everything. And, in certain situations, practically nothing makes an impact like a handwritten note of appreciation.
My friend, Bob Sommers – “The Likeability Guy” – a very popular speaker and consultant based in Hawaii blogged about a local business woman who sent he and his wife, Susan a letter about something (i.e., someone) very special to them.
Darbee Fisher, a Realtor with Keller Williams, knows how it’s done. Wow, does she! Note what was so special about her letter that provided meaning – and impact – even above and beyond. And then find a way to duplicate her idea.
Read Bob Sommers’ excellent blog post and please share with him – and with us – your thoughts.